Privacy Policy

6. Cookies and Tracking Technologies

ChronCare uses cookies and similar tracking technologies to:

  • Enhance your user experience

  • Analyze traffic and usage patterns

  • Remember your preferences

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

7. Third-Party Links

The Platform may contain links to third-party websites. ChronCare is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

5. Your Rights

As a user, you have the following rights regarding your personal data:

To exercise these rights, contact us at info@chroncare.co.za.

6. Cookies and Tracking Technologies

ChronCare uses cookies and similar tracking technologies to:

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

7. Third-Party Links

The Platform may contain links to third-party websites. ChronCare is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

4. Data Storage and Security

We take reasonable precautions to secure your personal data, including:

Despite our best efforts, no system can be 100% secure. By using ChronCare, you acknowledge this risk.

5. Your Rights

As a user, you have the following rights regarding your personal data:

To exercise these rights, contact us at info@chroncare.co.za.

6. Cookies and Tracking Technologies

ChronCare uses cookies and similar tracking technologies to:

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

7. Third-Party Links

The Platform may contain links to third-party websites. ChronCare is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

3. Sharing Your Information

ChronCare does not sell your personal information. However, we may share information in the following instances:

a. With Healthcare Providers

b. With Third-Party Service Providers

c. As Required by Law

4. Data Storage and Security

We take reasonable precautions to secure your personal data, including:

Despite our best efforts, no system can be 100% secure. By using ChronCare, you acknowledge this risk.

5. Your Rights

As a user, you have the following rights regarding your personal data:

To exercise these rights, contact us at info@chroncare.co.za.

6. Cookies and Tracking Technologies

ChronCare uses cookies and similar tracking technologies to:

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

7. Third-Party Links

The Platform may contain links to third-party websites. ChronCare is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

2. How We Use Your Information

We use the collected data to:

3. Sharing Your Information

ChronCare does not sell your personal information. However, we may share information in the following instances:

a. With Healthcare Providers

b. With Third-Party Service Providers

c. As Required by Law

4. Data Storage and Security

We take reasonable precautions to secure your personal data, including:

Despite our best efforts, no system can be 100% secure. By using ChronCare, you acknowledge this risk.

5. Your Rights

As a user, you have the following rights regarding your personal data:

To exercise these rights, contact us at info@chroncare.co.za.

6. Cookies and Tracking Technologies

ChronCare uses cookies and similar tracking technologies to:

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

7. Third-Party Links

The Platform may contain links to third-party websites. ChronCare is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

b. Usage Data

c. Payment Information

2. How We Use Your Information

We use the collected data to:

3. Sharing Your Information

ChronCare does not sell your personal information. However, we may share information in the following instances:

a. With Healthcare Providers

b. With Third-Party Service Providers

c. As Required by Law

4. Data Storage and Security

We take reasonable precautions to secure your personal data, including:

Despite our best efforts, no system can be 100% secure. By using ChronCare, you acknowledge this risk.

5. Your Rights

As a user, you have the following rights regarding your personal data:

To exercise these rights, contact us at info@chroncare.co.za.

6. Cookies and Tracking Technologies

ChronCare uses cookies and similar tracking technologies to:

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

7. Third-Party Links

The Platform may contain links to third-party websites. ChronCare is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

Effective Date: 09 January 2025

ChronCare (“the Platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Platform. Please read this policy carefully. By using ChronCare, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

b. Usage Data

c. Payment Information

2. How We Use Your Information

We use the collected data to:

3. Sharing Your Information

ChronCare does not sell your personal information. However, we may share information in the following instances:

a. With Healthcare Providers

b. With Third-Party Service Providers

c. As Required by Law

4. Data Storage and Security

We take reasonable precautions to secure your personal data, including:

Despite our best efforts, no system can be 100% secure. By using ChronCare, you acknowledge this risk.

5. Your Rights

As a user, you have the following rights regarding your personal data:

To exercise these rights, contact us at info@chroncare.co.za.

6. Cookies and Tracking Technologies

ChronCare uses cookies and similar tracking technologies to:

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

7. Third-Party Links

The Platform may contain links to third-party websites. ChronCare is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

Effective Date: 09 January 2025

ChronCare (“the Platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Platform. Please read this policy carefully. By using ChronCare, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, address, phone number, email address

  • Date of birth

  • Medical information, including diagnoses, prescriptions, and lab results

b. Usage Data

  • Device information, IP address, browser type, and operating system

  • Access times and pages viewed

  • Referral source (how you arrived at our site)

c. Payment Information

  • Billing details for any payments made via the Platform (stored securely by a third-party payment processor).

2. How We Use Your Information

We use the collected data to:

  • Facilitate connections between patients, doctors, and service providers

  • Manage appointments and video consultations

  • Upload, store, and share medical data securely

  • Improve Platform functionality and performance

  • Communicate important updates, such as changes to services or policies

  • Process payments securely

3. Sharing Your Information

ChronCare does not sell your personal information. However, we may share information in the following instances:

a. With Healthcare Providers

  • To ensure proper care and enable them to access relevant patient data.

b. With Third-Party Service Providers

  • For payment processing, video consultations, and lab integrations (e.g., Zarmed Laboratories).

c. As Required by Law

  • When disclosure is mandated by legal obligations, such as court orders or subpoenas.

4. Data Storage and Security

We take reasonable precautions to secure your personal data, including:

  • Encryption of sensitive data (e.g., medical records) during transmission and storage

  • Regular security audits and compliance checks

  • Limiting data access to authorized personnel only

Despite our best efforts, no system can be 100% secure. By using ChronCare, you acknowledge this risk.

5. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: Request access to the information we hold about you.

  • Correction: Request corrections to inaccuracies in your personal data.

  • Deletion: Request deletion of your data, subject to legal and operational requirements.

  • Data Portability: Obtain a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at info@chroncare.co.za.

6. Cookies and Tracking Technologies

ChronCare uses cookies and similar tracking technologies to:

  • Enhance your user experience

  • Analyze traffic and usage patterns

  • Remember your preferences

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

7. Third-Party Links

The Platform may contain links to third-party websites. ChronCare is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.